How to contact us
Inverclyde Council will act as the ‘Data Controller’ in regard to the personal data you provide to us. The ‘Data Controller’ is based at Inverclyde Council, Customer Service Centre, Municipal Buildings, Clyde Square, GREENOCK, PA15 1LY.
The Council’s Data Protection Officer is Andrew Greer who can be contacted at [email protected]
What information do we need?
Unless specifically agreed with you, we will only collect personal data about you which does not include any special categories of personal information about you. The information will, however, include details such as
The information may include details such as:
– telephone number; and
– email address.
The personal information we hold about you may be collected on a paper or online form, email or by a member of our staff. When we collect and process your personal information, we are committed to the principles set out in data protection legislation.
Why we need this information?
Your personal information will be used to add your personal details to the mailing list in order for the Council to send you tourist information that you have shown an interest in.
We need to know this personal data in order to provide you with the services that you have requested and to establish our rights in relation to those services. If you do not provide this information then we will be unable to provide those services to you. We will not collect any personal data from you that isn’t needed for delivery of those services.
Legal Basis for collecting the information
Processing your personal information is necessary for Task carried out in the Public Interest:
What we will do with your information?
All of the information we collect from you will be processed by staff in the United Kingdom.
No third parties will access your personal data unless there is a legal obligation for us to do so.
Your personal information will be used to add your personal details to the mailing list to enable Inverclyde Council to send you tourist information that you have shown an interest in.
In general the Council does not transfer personal data outside either the UK or the European Union and on the rare occasions when it does so the Council will inform you. The Council will only transfer data outside the UK and the EU when it is satisfied that the party which will handle the data and the country it is processing it in will provide adequate safeguards for personal privacy.
Data is processed by MailChimp, which is a third party data processor. Your personal data (service to specify) is stored on MailChimp’s servicers located in the United States of America. MailChimp is authorised to hold personal data from the UK as it is certified to the EU- US Privacy Shield regime. You can view MailChimp’s privacy notice here https://mailchimp.com/about/security/.
How long will we keep your information?
The Council maintains a Policy for the Retention and Disposal of Documents and Records Paper and Electronic which sets out how long we hold different types of information for. This is available on the Council’s website at https://www.inverclyde.gov.uk/law-and-licensing/freedom-of-information or you can request a hard copy from the contact address previously stated above.
When you provide information to the Council, you will have the following rights:
– To withdraw consent at any time, where the legal basis specified above is consent
– To request access to your personal data
– To object, where the Legal Basis specified above is: i) public task or ii) legitimate interests
– To data portability, where the Legal basis specified above is i) consent or ii) performance of a contract
– To request rectification or erasure of your personal data, as so far as the legislation permits
– To restrict processing in certain circumstances, for example if the information is not accurate.
In addition, if you are unhappy with the way the Council have processed your personal data you have the right to complain to the UK Information Commissioner’s Office, Wycliffe House, Water Lane, Wilmslow, Cheshire, SK9 5AF, 08456 30 60 60, Email: www.ico.gov.uk but you should raise the issue with the Council’s Data Protection Officer first.
Automated Decision Making
The data gathered is not used for the purposes of any Automated Decision Making.
For more details on how the Council processes your personal information visit www.inverclyde.gov.uk/privacy
If you do not have access to the internet you can contact the Council via telephone to request hard copies of our documents.